FAQs

How do I measure my windows correctly?

Please measure the inside width of your window frame across the top of the frame, and the inside height of the window frame.  Measure your window frames twice to ensure that you get the same result each time and to ensure it is accurate.

Provide us exact measurements to the nearest millimetre and do not make any deductions to allow for brackets, as we will do this once the order is placed.

For blinds that are being installed on the outside of the window frame (external fit), take the measuements from where you want the brackets to be fixed. Please contact us if you are unsure.

What types of blinds do you sell?

We sell four types of roller blinds – block-out, thermal, light filter and sunscreen, as well as vertical blinds, 50mm wooden venetian blinds, 50mm PVC wood venetian blinds and 25mm aluminium venetian blinds.  We also sell components for these blinds on request.   

I have a problem with my blind - what do I do?

If you have any problems with your blinds then please contact us by phone so that we can assist you.

Do you offer a measure and quote service?

We offer a FREE measure and quote service to all customers living in the Auckland region.  We also install blinds in the Auckland region as well as freighting blinds nationwide.

Im not in Auckland so how do I obtain a quote?

Feel free to e-mail your measurements directly to sales@boutiqueblinds.co.nz

Are they easy to install?

If you are within the Auckland region we can offer the services of an installer or alternatively you can install yourself.  They are easy to install and we have a number of instructional video’s and printable instruction sheets to assist.

Do you offer a warranty?

Yes, our blinds come with a 5 to 10 year fabric warranty. We give the highest warranty in New Zealand! 

How do I obtain colour samples?

When selecting a blind, you will be able to click on order a sample that will be added to your cart. We limit the about of samples to 10 per customer.

We can send colour samples for all of our blinds anywhere in the country for free.

What colours are available for the chain, controls and bottom rail?

For the bottom rail we have a choice of either a oval profile or flat profile available in black, white, cream. Sterling and Anodised. The control unit comes in either black, white, cream or grey, and the chains are available in black, grey white, cream  or metal.

What width can the blinds be?

We are able to make roller blinds up to 3m in width (in certain cases) and vertical blinds up to 5m in width.

What are the lead times?

Our approximate completion date is within 10 - 15 working days from the date that the order is placed and/or payment is received. You will be notified via email of your estimated fabrication date, of any delays and your tracking number.

What is the best product for wet areas like bathrooms area?

Our Woodefex PVC wood venetians or PVC shutters are ideal in this stituation.

Free Samples*

Highly recommened for accurate colours and texture indication. *Limited to 10 samples only.